Under review

3200 x 1800 resolution support?

11 years ago • updated by 11 years ago • 4

does BrainEngine Cloud Studio support working on a 3200 x 1800 resolution laptop with Windows 8?

I can start the program but the screen, buttons, fonts are tiny. sometimes i can get it to resize and fit on my screen.

thanks
michael

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Under review

11 years ago

Michael,

Thanks for contacting us. We haven't tested it on that particular resolution and looking into the issue now.

11 years ago

Any update on this. Its almost not usable on my laptop. having to scale down the resolution each time I use the app.

11 years ago

I noticed there is a dialog box that pops up and shrinks the UI. I close that then min, max the ui and then it fits on my screen.

11 years ago

Apologies for the delay. We believe have a fix for your issues. Can you send us a screen shot?

Thanks

Customer support service by UserEcho