Login Issues
Duplicate Username
BrainEngine currently runs on database.com, so treat signing up for BrainEngine as you would creating a new account in Salesforce.
Invalid username, password, security token; or user locked out
If you do not have access to your token, you can add the BrainEngine IP address to your "Network Access" section under "Security Sessions" inside of Salesforce. Please send an email to support@brainengine.net to request the IP Adresss.
BrainEngine currently runs on database.com, so treat signing up for BrainEngine as you would creating a new account in Salesforce.
Invalid username, password, security token; or user locked out
If you do not have access to your token, you can add the BrainEngine IP address to your "Network Access" section under "Security Sessions" inside of Salesforce. Please send an email to support@brainengine.net to request the IP Adresss.
Customer support service by UserEcho
